FREQUENTLY ASKED QUESTIONS
WHO CAN SHOP AT HIGH QUALITY?
Adults ages 21 and older with a valid government issued ID, and OMMP patients ages 18 and older are welcome to visit High Quality. Visitors from out of state are allowed to purchase cannabis in Oregon, as long as the have a valid government issued ID.
CAN I USE AN OUT OF STATE MEDICAL CARD?
Because the requirements to obtain your medical marijuana card are different state by state, Oregon does not recognize medical cards from other states. You may still shop as a recreational customer, however, and our receptionists are happy to walk you through the steps to obtain your Oregon Medical Marijuana Card.
DO YOU TAKE DEBIT & CREDIT CARDS?
Yes! Sort of... Because banks are federally regulated, and cannabis is federally illegal, we can not take your cards directly. However, LINX, a third party gift card service, allows us to load a gift card using your debit or credit card, and use the gift card to purchase cannabis. Voila! It's that easy! You can avoid your bank's ATM fee (we have an ATM on site. LINX has a $3 loading fee). You can load up to $500 at a time in just minutes. And LINX makes for the best new gift in town! (Recipients must be 21 years or older ((or 18 years+ with a OMMP card) to redeem LINX at HQ).
HOW MUCH CANNABIS CAN I PURCHASE?
Visit our Purchasing Limit Guides for medical patients and recreational customers for more detailed information.
WHAT IS YOUR RETURN POLICY?
Due to state regulations, we can not accept returns on cannabis products. We can, however, exchange defective Co2 cartridges so long as:
It is exchanged within 30 days,
You have the original packaging,
You had consented to a saved customer profile at the time of purchase (meaning we can look up your transaction, otherwise, we require a receipt),
And 25% of the product is still remaining.
If you have any questions about HQ's limited exchange policy, please give us a call at 541-286-4771.